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Contact Ricky Casino

Need help with Ricky Casino? Contact our support team at support@ricky-casino.fun for assistance with your account, payments, bonuses, technical issues or responsible gambling options. Please provide enough information for the team to understand your request and respond efficiently.

Ricky Casino operates under licences issued by the Comoros Autorité de jeux en ligne (AOFA), reference ALSI-202508056-FI2, and the Tobique Gaming Commission, licence number 0000002.

How to get in touch

For support by email, write to support@ricky-casino.fun. When contacting us, use the email address linked to your account where possible. This helps the support team identify your account and handle your request more efficiently.

Please include the following information in your message:

Your account email address or username
A short, clear description of the issue or question
Relevant dates, transaction details or error messages, where applicable
Screenshots if they help explain the problem

Do not send your password, full payment card details or other sensitive security information by email. The team may ask for information needed to verify your account, but you should only provide it through an appropriate secure process.

Common reasons to contact support

Account access, profile or verification questions
Deposit and withdrawal assistance
Questions about bonus terms and eligibility
Technical problems, loading errors or game issues
Responsible gambling requests, including help with account restrictions or breaks

Support usually replies within 24 hours, although response times can vary depending on the complexity and volume of requests. Sending one complete message with the relevant details can help avoid unnecessary delays.