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Ricky Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions apply to the Ricky Casino website, account services, games, promotions and related features made available through the website. They are intended to set out the basic rights and responsibilities of Ricky Casino and its users. Additional terms may apply to specific games, payment methods, competitions or promotional offers. Where additional terms are displayed, you should read them before taking part. If there is an inconsistency between these terms and a specific offer or game rule, the specific terms may apply to that offer or game.
You must not use the website unless you are legally permitted to do so in the place where you are located. Online gambling laws can differ between Australian states and territories and between other jurisdictions. You are responsible for checking the laws that apply to you before accessing or using the service. Ricky Casino may restrict access where required by law, regulation, internal controls or risk-management procedures.
Ricky Casino may update these Terms & Conditions from time to time. Changes may reflect legal requirements, changes to the website, new services or improvements to account security. The current version will apply when you use the website after the changes take effect. You should review this page regularly. If you do not agree with an updated term, you should stop using the website and contact the available support channel through the site.
- You must use the website lawfully and honestly.
- You must provide information that is accurate, current and complete.
- You must follow the rules displayed for each game, promotion and payment method.
- You must not use the website to facilitate fraud, money laundering or other unlawful activity.
- You must not interfere with the security, operation or availability of the website.
2. Account registration and security
You may need to create a personal account to access certain features. You may only create and use an account for yourself. Accounts must not be opened, controlled or used on behalf of another person. Ricky Casino may ask you to provide information or documents to confirm your identity, age, location, payment details or source of funds. These checks help protect players, prevent fraud and meet applicable legal and operational obligations.
You are responsible for keeping your login information confidential and for all activity carried out through your account, unless the activity resulted from a failure by Ricky Casino to apply appropriate security measures. You should use a strong password, avoid sharing access with anyone else and notify Ricky Casino promptly if you believe your account has been accessed without permission. You must not sell, transfer, lend or otherwise make your account available to another person.
Only eligible adults may use the service. You must not create an account or play if you are under the applicable legal age, self-excluded, subject to a gambling restriction or otherwise prohibited from using the service. Ricky Casino may suspend or close an account if information cannot be verified, if eligibility requirements are not met, or if activity appears inconsistent with these terms.
Account information and verification
Information supplied during registration and verification should remain accurate. If your personal details change, you should update them through the account area or by using the relevant support option. Ricky Casino may delay access to certain account features while verification is incomplete. Repeatedly providing inaccurate, misleading or inconsistent information may result in account restrictions and may affect the handling of funds or promotional benefits, subject to applicable law.
One account per player
Unless expressly permitted by Ricky Casino, each player may have only one account. Duplicate, linked or coordinated accounts may be reviewed. If more than one account has been created, Ricky Casino may take action to protect the integrity of the service, including closing accounts, cancelling ineligible promotional participation or reviewing transactions. Any action will be considered in line with applicable law and the circumstances of the account activity.
3. Deposits, withdrawals and gameplay
Deposits must be made using a payment method that belongs to you or that you are authorised to use. You should check the payment information, available options and any conditions shown at the time of a transaction. A deposit may be subject to security, fraud, identity or compliance checks. Ricky Casino may decline or reverse a transaction where it is unable to verify the payment, where a payment is unauthorised or where the transaction creates a legal or security concern.
Funds held in an account are intended for legitimate play and may not be used for unlawful activity. You should not deposit more than you can afford to lose. Gambling involves risk and outcomes are not guaranteed. Past results, game displays, suggested selections or previous wins do not predict future results. You are responsible for checking stakes and confirming each wager before submitting it.
Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any clearly displayed conditions. Ricky Casino may return funds through an appropriate payment method and may ask for further information where necessary. Processing times can vary depending on the payment provider, verification requirements, weekends, public holidays and other operational factors. Any available balance, transaction history or account status should be checked before requesting a withdrawal.
A wager or transaction may be reviewed if there is a technical issue, an obvious error, suspected misuse, a breach of these terms or a concern about the integrity of the game or payment. Where an error affects a game, bet or account balance, Ricky Casino may take reasonable steps to correct the error. This may include voiding an affected transaction or restoring an account to the position that would have applied if the error had not occurred, subject to applicable law.
Promotions and bonuses
Promotions, bonuses and other offers are subject to their own terms. These may include eligibility requirements, participation periods, qualifying transactions, wagering conditions, game restrictions, maximum values and withdrawal rules. You should read the full offer terms before accepting or using a promotion. Unless an offer states otherwise, promotional benefits are intended for one eligible player and one account only. Ricky Casino may withdraw or amend an offer where permitted, including where the offer has been used improperly or where a technical or administrative error has occurred.
- Do not participate in an offer if you do not understand its conditions.
- Check whether a promotion is available in your location before accepting it.
- Do not create additional accounts to obtain the same offer more than once.
- Any expiry or usage condition shown with an offer should be followed.
- Promotional balances may be separate from withdrawable cash balances.
4. Responsible gambling, privacy and website use
Responsible gambling
Ricky Casino supports gambling as entertainment, not as a way to make money or solve financial problems. Set a budget before playing, keep track of your time and spending, and take regular breaks. Never chase losses, borrow money to gamble or play when upset, tired or affected by alcohol or other substances. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.
Tools and controls may be available to help you manage your play. Depending on the service, these may include deposit limits, time reminders, cooling-off periods, account restrictions or self-exclusion. You can review the responsible gambling information on the website to understand the available options. A request to close or restrict an account should be made through the relevant account or support feature. Restrictions may not always apply immediately to every transaction, so you should stop using the account while a request is being processed.
Privacy and data
Personal information is handled in accordance with the Ricky Casino Privacy Policy. Information may be collected and used to provide the service, manage accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and communicate important account information. You should read the Privacy Policy for further information about collection, use, storage, disclosure and your available privacy choices.
Website availability and content
Ricky Casino aims to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. Maintenance, updates, technical faults, network issues, payment-provider problems or events outside reasonable control may affect availability. Website content is provided for general information and may change without notice. You should confirm the terms shown at the time you use a product, game or offer.
You must not copy, modify, scrape, reverse engineer, introduce malicious code into or otherwise misuse the website. Intellectual property, branding, software and content made available through the service remain protected by applicable laws. Any permission to use the website is limited, personal, non-exclusive and capable of being withdrawn if these terms are breached.
Suspension, closure and complaints
You may stop using the service or request account closure at any time through the available website process. Ricky Casino may suspend, restrict or close an account where required by law, where verification is unsuccessful, where responsible gambling concerns arise, where there is suspected fraud or misuse, or where these terms have been breached. Account closure does not remove obligations that arose before closure.
If you have a question, transaction concern or complaint, use the support option available on the Ricky Casino website and provide enough information for the matter to be reviewed. You should keep relevant transaction references and explain the issue clearly. Complaints will be considered using the applicable internal process and any rights available under Australian law.
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Nothing in these terms is intended to exclude or limit rights that cannot lawfully be excluded or limited. These terms should be read together with the Privacy Policy, responsible gambling information and any specific terms displayed on the website.